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" I'm not saying Hansen's a snob. I'm saying you don't walk into a Texas friggin' Roadhouse and expect your meal to be perfect. In these cases, you don't complain, you just realize that you get what you pay for and get on with your life.

Regarding the comment about being "too used to B/N restaurants," please realize that some of us actually venture outside the area code and dine (yes, "dine") at restaurants where the "bloomin' onion" isn't considered a pinnacle of culinary achievement. "

" Read the article again; it says the Mr. Hansen declined the offer of another steak, but the manager insisted. Why does that cause you to imply that Mr. Hansen is by some measure uppity? You must be too used to the restaurants around B/N where most use grill cooks for dinner and have no idea what chefs do, not that Texas Roadhouse has chefs, because I'm sure they probably don't. I do know the restaurants that have a manager walking around asking customers how their meal is, usually want to know if the customer isn'thappy with what they were served. "

" this is why if you must, just get money back, never send food back to the kitchen. "

" fur burger... "

" Where do you work? "

" Medium instead of medium rare?! The outrage! Hopefully the maitre d' was accommodating to Mssr. Hansen when the valet pulled his car around. Such a shocking turn of events at a fine steakhouse of the calibre of the TEXAS ROADHOUSE. "

" A hair? around here we use loogies "