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Country client service No. 1

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BLOOMINGTON - Country Financial ranked No. 1 with the lowest ratio of auto and home complaints in 2008 among Illinois insurance companies, according to the Illinois Department of Financial and Professional Regulation.

Country had the lowest ratio of auto and home complaints for the ninth time in 10 years. The report showed Country had .08 complaints for every $1 million in auto premium - the lowest ratio among 37 Illinois auto insurance companies. Country had .16 complaints for every $1 million in home premium with the lowest ratio among nine Illinois home insurers.

Country received less than 10 complaints for individual life and health, and group life and health insurance policies, so it does not appear in the IDFPR listing. The agency defines a complaint as a written grievance.

Country Financial and its alliances serve about one million households and businesses throughout the U.S.

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