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Serratos named Heartland retail manager

BLOOMINGTON — Heartland Bank and Trust Company proudly announces that Angie Serratos has been promoted to retail manager at the bank’s 205 N. Main St. branch in downtown Bloomington.

Her new responsibilities include ensuring value and top-of-the-line service to bank customers and overseeing retail employee development and training.

Serratos most recently served as the branch’s retail supervisor, and was mentored by Nancy Ammerman, a recently retired bank veteran at the downtown location. Serratos has over 12 years of banking experience, the last eight years with Heartland Bank.

“I am thankful for Nancy’s (Ammerman) guidance to form meaningful and strong relationships here in downtown,” she explains. “I look forward to taking care of our customers and supporting our businesses here.”

Serratos is a lifelong resident of Bloomington-Normal with husband, Jose. A graduate of Bloomington High School, she recently became treasurer of the Downtown Bloomington Association. Fluent in Spanish, she has offered educational programming in the past for the Western Avenue Community Center’s Hispanic Outreach Department.

Heartland Bank and Trust Company is an independently owned community bank with assets of $3 billion. Headquartered in Bloomington, the bank has offices in communities throughout Illinois. The bank offers a complete line of financial services to commercial and retail customers. More information is available on the bank’s website at www.hbtbank.com.

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