BLOOMINGTON — The Eagle Station post office on Towanda Avenue will close permanently at noon Friday and the main Bloomington post office will return to its original location on Empire Street, opening at 8:30 a.m. Nov. 12.

To assist customers during the transition, the downtown Bloomington post office will have extended hours Friday and Saturday. It will be open from 9 a.m. to 7 p.m. Friday and from 8:30 a.m. to 3 p.m. Saturday. The downtown station usually closes at 4:30 p.m. weekdays and all day Saturday.

All post offices are closed Monday for Veterans Day.

Bloomington postmaster Nicole West said, “It just really brings everything together for better customer service.”

Customer service operations were transferred from the facility near Eastland Mall to Eagle Station, a former grocery store at 1211 Towanda Ave., in 1999. 

Space had become a problem when Bloomington took over processing mail for 62 communities in 1997. But with mail processing operations now handled in Champaign, the postal service decided to consolidate Bloomington operations to save money and improve efficiency.

Because letter carrier operations remained at the Empire Street facility, customers who wanted to pick up a package or mail they missed couldn't get it until the next day at the Towanda Avenue office, West explained.

Among complaints about the original Empire Street location was a lack of parking. West said the remodeled facility will have 30 parking spaces.

She said the main post office will provide everything Eagle Station was providing and more.

There will be two self-service kiosks, two letter drops and two parcel drops, which is double what the Towanda Avenue facility offers.

The remodeled facility also will have five window stations, 24-hour lobby access and a passport office.

The hours will be the same as they have been at Eagle Station: 8:30 a.m. to 7 p.m. Monday through Friday, 8:30 a.m. to 3 p.m. Saturday and closed Sunday.

The Normal Post Office is located at 200 W. North St., uptown Normal.

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Contact Lenore Sobota at (309) 820-3240. Follow her on Twitter: @Pg_Sobota


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