Advocate Eureka Hospital has been selected as a recipient of the Guardian of Excellence Award winner by Press Ganey. This award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in patient experience, engagement or clinical quality performance.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top five percent of all Press Ganey clients for each reporting period during the course of a calendar year.
“The patient experience is a high priority for our staff and we are so pleased to have our team’s dedication to service recognized,” said Anna Laible, who serves as hospital administrator. “We are here to help people live well by providing high quality, safe care in an atmosphere of compassion and respect.”
Added Press Ganey Chief Executive Officer (CEO) Patrick T. Ryan, "We are proud to partner with Advocate Eureka to support their mission to provide safe, high-quality, patient-centered care. They are truly dedicated to delivering exceptional care in the communities they serve and their commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”